Director of Insurance Operations
Susanne is responsible for all aspects of the underwriting process for Life, Disability (Individual and Group) and Long-Term Care Insurance. In this capacity, she evaluates sub-standard risks and acts as liaison between the producers/wholesalers and various underwriting companies and administrators. She regularly interacts with the client, particularly in the fact-finding and initial policy implementation phases. In addition, she discusses appropriate plan designs with the producer and prepares the final product for presentation purposes.
Susanne also performs in-force policy research and analysis with the goal of providing, not only continuing client service and contact, but also assuring that the customer’s insurance portfolios are reflective of current market-place benefits and conditions.